Twenty: The Open-Source CRM Alternative to Salesforce

Twenty: The Open-Source CRM Alternative to Salesforce

Summary

Twenty is an open-source CRM system designed as a modern alternative to traditional solutions like Salesforce. It aims to provide a community-powered, cost-effective, and user-friendly platform for managing customer relationships. Built with modern web technologies, Twenty offers extensive customization and workflow automation capabilities.

Repository Info

Updated on November 22, 2025
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Tags

crmopen-sourcetypescriptreactnestjscustomer-relationship-managementgraphqlmarketing

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Introduction

Twenty is a powerful, open-source Customer Relationship Management (CRM) system designed as a modern, community-powered alternative to traditional solutions like Salesforce. It aims to free users from vendor lock-in and high costs, offering a fresh, intuitive experience inspired by tools such as Notion and Airtable. With a strong emphasis on open-source principles, Twenty fosters a collaborative environment where developers can contribute and build a robust ecosystem.

Installation

Getting started with Twenty is straightforward. You can choose between self-hosting or setting up a local development environment to explore its capabilities.

Examples

Twenty provides a comprehensive suite of features to manage your customer relationships effectively, focusing on flexibility and user control:

  • Personalize layouts with filters, sort, group by, kanban, and table views, adapting the interface to your specific needs.
  • Customize your objects and fields, allowing you to tailor the data model to perfectly fit your business processes.
  • Create and manage permissions with custom roles, ensuring secure and controlled access for different team members.
  • Automate workflows with triggers and actions, streamlining repetitive tasks and improving operational efficiency.
  • Integrate essential communication tools including emails, calendar events, and file management, all within the CRM.

Why Use Twenty?

Twenty was built to address common pain points in the CRM market, offering compelling reasons to choose an open-source approach:

  • Cost and User Freedom: Traditional CRMs are often expensive and trap users with proprietary data. Twenty provides a cost-effective, open alternative that puts users in control of their data.
  • Modern Experience: It offers a fresh, cohesive user experience, learning from past mistakes of legacy systems and incorporating modern UX patterns.
  • Open-Source and Community-Driven: Built by a community of developers, Twenty embraces open-source principles, promising a growing ecosystem with future plugin capabilities.

Links

Explore Twenty further through its official channels: